Payment Policy

Last updated: March 13, 2026

At Clara & Hayes, we are committed to providing a safe and secure shopping experience for all our customers.

Secure Payments

Our website uses Secure Sockets Layer (SSL) encryption (128-bit security) to ensure that all personal and payment information is protected.

SSL technology encrypts sensitive data such as passwords and payment details during transmission. This helps protect your information from unauthorized access.

You can verify this security by looking for the lock icon in your browser address bar and the “https://” prefix in the website URL.

All transactions made on our website are processed through secure payment gateways.

Accepted Payment Methods

We accept the following payment methods:

  • Visa

  • Mastercard

  • Apple Pay

  • Google Pay

  • Shop Pay

All payments are processed securely through our payment providers.

Currency

All prices on our website are displayed in USD (United States Dollars).

For more information about delivery times and shipping, please refer to our Shipping Policy.

PCI Compliance

Our payment providers comply with the Payment Card Industry Data Security Standard (PCI DSS). This global security standard helps ensure that your payment information is handled securely and reduces the risk of fraud.

Payment Information

Your full card number is never accessible to us.

Once your payment is completed, we can only see:

  • your billing information

  • your shipping information

  • order details

  • the last four digits of your card

This ensures that your payment information remains secure at all times.

Privacy Protection

We respect your privacy and take the protection of your personal information seriously.

We do not sell, rent or share your personal information with third parties, except as necessary to process your order or as described in our Privacy Policy.

For more information about how we collect and use your personal data, please refer to our Privacy Policy.

Contact Information

Store name: Clara & Hayes

Company name: Dutch E-Comm

Company Address
Van Echtenskanaal NZ 162
7891 AJ Klazienaveen
Netherlands

Warehouse Address
396 Coolidge Ave
Rockville Centre, NY 11570
United States

Phone: +1 251 373 2075

Email: support@clara-hayes.com

Customer Support Hours

Monday to Friday | 9:00 AM – 5:00 PM (ET)
Weekends | 11:00 AM – 4:00 PM (ET)

We aim to respond to inquiries within 24 hours.